Policies & Information
For your convenience, below are a few details and information to help you plan and enjoy your time while visiting us.
- Check In time for Sunday thru Friday is between 4:00 – 6:00 pm. Check in time for Saturday only arrival time is between 3:00 - 5:00 pm. Due to staffing, please notify us well in advance if you anticipate a later arrival. Arrivals outside of the the check in window may require a self check-in. We apologize but due to staffing and scheduling, we cannot accommodate an early check-in or bag drop prior to 4:00 pm.
- Check Out is promptly by 11:00 am due to scheduling and incoming reservations. We are unable to accomodate late departures past 11:00 AM.
- Deposits: a 50% deposit (100% of your total stay will be billed for a one night booking) is required at the time of your reservation. We accept Discover, Visa, Mastercard, Travelers Checks, and U.S. Currency. Rates and policies are based on double occupancy and are subject to change at any time. Use of a gift certificate MUST be indicated at the time of booking.
- Cancellations: The A G Thomson House is a small Bed and Breakfast and, unlike most hotels, we do not over book our room inventory. When we guarantee an accommodation we enter into a contract and we lose the opportunity to sell it to others; that is why it is important for the guarantee to be honored both ways. A refund of your deposit on a multiple-night stay or payment on a single-night stay (less a $75 cancellation fee regardless of when the cancellation occurs) will be offered for cancellations 30 or more days in advance of your scheduled arrival. If you cancel your reservation of a one night stay less than 30 days prior to arrival; you will not be offered a refund or credit. If you cancel your reservation for a multiple night stay within 72 hours of arrival, you will be billed for the entire stay and a refund or credit will not be offered under any circumstances. Any and all refunds will be processed via check, and mailed to the guest within 5 – 7 business days. If a gift certificate/gift card is used for your stay, the value of the certificate will be retained to cover the cancellation fee and/or entire cost of the reservation. This policy is subject to change without notice. Our regular cancellation policy does not apply to Grandma’s Marathon. We recommend looking into and/or purchasing a travel insurance policy in the case of cancellation; we do not recommend any particular company and are not affiliated with any.
- Re-booking fee: A minimum of charge of $75 will be applied to any reservation that is changed and/or re-booked to another date less than 30 days prior to arrival. This policy does not replace our standard cancellation policy.
- Occupancy: All of our rooms (and rates) are Double Occupancy only.
- Third Party Gift Certificates: We accept MBBA and BnBFinder.com gift cards/certificates in full with stated exceptions of special event days/holidays, etc. as noted in our policies or at the discretion of the Innkeeper. Rate and/or room discounts will not be applied when a third party gift certificate/card is used under any circumstances. This includes any mid-week specials or other advertised specials. We no longer accept BedandBreakfast.com gift certificates/cards. All Inn policies and stated policies apply to AG Thomson House gift certificates. Restrictions are noted on the certificate. Use of a gift certificate must be advised at the time of booking.
- Grandma’s Marathon: A three-night stay at the weekend rate is required for the weekend of Grandma’s Marathon (June 16, 2012). Days can include either a Thursday, Friday, and Saturday OR Friday, Saturday, and Sunday only – Saturday arrivals will not be accepted, nor adjustments to a reservation leaving a Saturday open will be allowed. Our normal 30 day cancellation period does not apply for the weekend of Grandma’s Marathon. Gift certificates, gift cards, or credits of any kind will not be accepted for this event weekend. Our regular cancellation policy does not apply to this special event. Upon booking your three-night stay, we will process 50% of your stay/reservation total. This amount will not be refunded under any circumstances and will be forfeited upon cancellation at any time and for any reason. Forty-five (45) days prior to your arrival, we will bill the balance of your reservation/stay. At this time, cancellation of your three-night stay for any reason will result in the forfeit of your entire payment regardless of the date and time of your cancellation, or whether we are able to rebook the room. A credit toward a future stay will not be provided. We regret that no exceptions will be made to this cancellation policy.
- Weekend Reservations: We require a two night minimum stay on the weekends which typically includes a Friday and Saturday. A two night weekend stay that includes a Thursday & Friday, OR a Saturday & Sunday is welcome; however the regular weekend rate will be charged for each night.
- Quiet Season and High Season: Our Quiet Season runs from November thru April; and our High Season runs from May thru October. We are somewhat flexible on our two night weekend stay policy during our Quiet Season; please inquire – some restrictions or fees may apply.
- We are a Smoke-Free Facility: The A.G. Thomson House is proud to offer a smoke-free environment. Smoking is not permitted in guest rooms, on guest room balconies, indoor or outdoor public areas, nor anywhere on our grounds where it may impact other guests or pose a fire hazard. We will assess a $450 fee to your credit card for any violations of our no smoking policy and we reserve the right to ask you to leave the premises immediately. If the room is damaged or requires an excessive amount of cleaning; an additional cleaning fee will be assessed to your credit card at a minimum hourly rate of $75/hour and any damages will be assessed the value of repair or replacement. Violation of this policy also violates Minnesota State Law and you may subject to the cost of the fine.
- Candles: No open flames in the rooms as required by law.
- We offer convenient and secure off street parking on our grounds located behind the Inn. Upon arrival, pull in our driveway to the right of the house and this will take you to our secure parking lot. To ensure a space for all of our guests, please park between the lights, or reflective poles (during winter months).
- We are cleaning green! In our efforts toward environmental responsibility, we use only green cleaners.
- We welcome guests age 16 and older only.
- We are the ultimate animal lovers; however for the safety, comfort, and convenience of all of our guests, we regret that we do not allow pets.
- Exclusivity: Rooms and house use are for registered guests only. If you are visiting friends and/or family in the area and would like to show them our lovely Inn, your Innkeepers are always happy to give tours. For the comfort, convenience, and respect of privacy of all of our guests, we ask that you do not bring in guests, friends, or family without pre-arranging with your Innkeepers. It would be our pleasure to provide a tour.
- We invite our guests to relax and unwind in the casual atmosphere our common areas have to offer; while enjoying the inspired and timeless details of our century old home. We offer complimentary soda, water, and juices in our guest refrigerator. Also available throughout the day is hot water for beverages such as hot chocolate, tea, or apple cider; a fine selection found in our dining room. If you desire, we are also more than happy to prepare fresh coffee for you as well. Don’t be surprised to find some homemade cookies and decadent truffles tempting you each day!
- Our DVD library offers a selection of over 550 movies. Newer releases and classics from your favorite comedy, action, or romance. On our bookshelves, you will find an eclectic selection of novels and books.



